Tuesday, February 23, 2010

How do I change my Password?

Login to Admin Tools and click on Profile Settings for the Administrator or Administrator Settings, you can change the Admin Password there.

You can then click on Passwords and change the Override and Uninstall passwords there.

If you have forgotten your password you can:
*Click on Forgot Password
*Enter the admin email address and hit Send
*Check the email account - you should have an email from relayserver@contentwatch.com
*Click on the Reset Password link
*Answer the question and hit submit
*Enter the new password and then confirm the password
*After the Success message, right click the Net Nanny icon in your system tray and choose 'Refresh Profiles'
*Double click on the Net Nanny icon and try to login with the new password

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